Ratings & Reviews

Overall Rating

5(56 reviews)100% of customers recommend this property

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Resident Reviews

submitted by Pamela L. - |Recommended: YesGreat place to live — I really like the complex. The parking garage is large and there are four levels. I love the fact that there is no assigned parking. That makes it easy to find a parking place all the time. The property is well maintained and kept up. It is a great place to live and I really love the staff. They are super professional and great at their jobs.
submitted by Nancy P. - |Recommended: YesIt's decent — GROUNDS 4 stars - Cheval does a pretty good job of keeping the property looking nicely. The residents, however, do NOT do a good job of picking up after their dogs, so you will see dog poop everywhere. I feel like the apartment could do a much better job of putting a stop to this like my brother's apartment. They are so strict at his complex and hit residents with big fines if they are caught not picking up after their pets. Cheval sends a threatening email, but doesn't follow through. The landscapers are always busy outside, which is nice. And they keep the pool area looking nice during the spring summer months. Drunks will often leave trash outside and you'll find beer bottles on the stairs on the weekends, but its usually picked up pretty quickly. NOISE 1 star - The upstairs neighbors are pretty noisy. My roommate can hear the neighbor's music tv conversations through the wall, and we can hear every footstep of the people above us. That's the worst part about this apartment. CONSTRUCTION 3 stars - My appliances, bathtub, and fixtures are EXTREMELY old and probably should be replaced. I do wish they would update my appliances and bathtub. The lining of my bathtub is peeling off and gross. The layout isn't bad. The kitchen is really small and storage is limited, but it's fine enough. MAINTENANCE 5 stars They are amazing. Whenever I put in maintenance requests, they usually come the same day or by the next day. The maintenance staff work quickly and thoroughly, and are super nice whenever they come into your home. STAFF 5 stars - Our office staff is so nice. They are always friendly and do their best to meet your needs. I am usually able to get answers when I go down there. We used to have high turnover, but it seems like it has been a pretty consistent staff for a while now. OVERALL 3 stars - I am giving it 4 stars because I am comparing to the other apartments I lived in Austin, which were more updated and just managed a bit better. I wish they would replace my appliances and give us a few updates in my apartment considering I've lived here for 3 years. Overall though, I really like Cheval. You cannot beat this location You're close to Memorial, Galleria, Heights, and Montrose The residents are nice, young professionals.
submitted by Bernardo A. - |Recommended: YesLove the complex — Great complex with very friendly and helpful staff. Clean grounds and amenities. However the noise from the upstairs neighbors is loud. Simple walking can sound like stomping. Downstairs neighbors easily hear me walking. Wish the pools were working more often. Overall a great place to call home.
submitted by Taylor L. - |Recommended: YesGreat, clean, effcient — Enjoyable, good staff, easy access to Washington corridor
submitted by Kiersten T. - |Recommended: YesSo much improvement since 2014 — I first moved in March of 2014. There was a whole different office team and things were miserable. Maintenance was not kept up with, rules were not enforced, and the grounds were a mess. I moved out and moved back in May of 2017. Things have changed DRASTICALLY for the better. The staff is professional, the grounds are MUCH cleaner there is still dog feces in all grassy areas but that is to be expected with any complex inhabited by twenty-somethings like myself , and it is much easier to live here. People are nice, the complex is SO conveniently located, and most importantly, the office staff actually REMEMBERS to call you back, is attentive to issues I'm high maintenance and they have no issues and they will bend over backwards to keep you happy. Briana up front and Billy in maintenance have just be wonderful. THANK YOU for everything
response from property -We would like to thank you so much Ms. Kiersten for your positive feedback! We will defiantly keep up the good work. We are always here for you just one phone call away! Your Property Manager Robin ;-)
submitted by Victoria K. - |Recommended: YesLove the location, love my apartment — The location is a huge perk to living here and I've never had a problem parking in the facility. I've had a pretty good experience in terms of sound and quality of the apartment. I love having a balcony that looks the courtyard and most everyone I come across is very friendly - especially the staff in the front office. The amenities have been great - both pools are always clean and there is enough equipment in the gym for what I need.
submitted by Armando C. - |Recommended: YesGood location — Good place to live
submitted by Kevin S. - |Recommended: YesGood location, good planning, and Well planned, and good to live at — In one word Resort. Great pools, spacious rooms, fantastic parking, and high ceilings for a reasonable price.
submitted by Kesley L. - |Recommended: YesI've lived here since 2014 and I am quite satisfied — A quiet community with sizeable units and great amenities. The location surrounding areas make it a hidden gem among other pricey properties.
submitted by James M. - |Recommended: YesExcellent — Ever since I have moved into Cheval Apartments, staff at the leasing office have been very helpful to me at establishing my new home. The building is nice along with its amenities such as having two pools. One for swimming laps and the other for fun. It also has a very nice gym too. I enjoy living in its community
submitted by Dominique N. - |Recommended: YesTop notch — Great experience, very quiet, peaceful. It's a wonderful place

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Cheval", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Cheval", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose