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Overall Rating

5(52 reviews)100% of customers recommend this property

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Resident Reviews

Amazingsubmitted by Melody L. - |Recommended: YesThis apartment complex is the most relaxing and alluring place I have ever lived in. Every time I come home from work I feel like I am in a different country. Looking out from my balcony I feel like I am either in Mexico or Costa Rica. The entire staff is very friendly and the office hours are very flexible for me and my roommate. Coming into the office feels so welcoming and it smells very pleasant. The amenities that come with living in this apartment are to die for and all worth it I love staying here
response from property -Wow! What an amazing feeling Melody. Thank you for taking the time to leave a review. We hope you continue to enjoy living at Cheval. We also hope to see you at our next resident social. Many thanks, Marvin
Overall a good choice for the price pointsubmitted by Kellie E. - |Recommended: YesThe staff is always very helpful, always. There has not been a time in the 8 months of our lease so far that I felt not taken care when needed. The residents are mostly young single types or families. My few issues would be the level of noise at the fitness pool area, the quantity of dogs not leashed, and owners allowing their pets to pee about anywhere. The layouts and features of the apartments themselves are great, and the amenities of the apartment complex are very nice too. We use the pool, gym, clubhouse, and tanning booths often. My two star rating on noise, grounds, and maintenance are because of groups using the fitness pool to play and party in, and the grounds are sometimes unkept cobwebs, green-ish pool, ladders to attic left open overnight, etc . I put the onus of the grounds though on the residents, they make a lot of messes that the good maintenance staff have to deal with which pulls them away from the normal stuff.
Best Value in Washington Ave areasubmitted by Griffin B. - |Recommended: YesI enjoyed my time at Cheval. Rosa and Annabelle are very friendly, and handled my concerns quickly and professionally. My apartment never required maintenance, and I always found a parking spot close to my door. Having a lap pool for swimming and a resort pool for relaxing, playing volleyball with my neighbors, and grilling was always enjoyable. For the cost of rent, this location is ideal to access Wash ave, The Galleria, Downtown, and The Heights. The location also allows easy access to the Marquee, for dinner, movies, and the Improv. I would live here again.
response from property -Thank you Griffin for your review and kind words towards our staff. Cheval Management
Overall Review After Lease Expirationsubmitted by Ranajee T. - |Recommended: YesYes
response from property -Thanks Ranajee for your review. Cheval Management
Worth itsubmitted by Marissa M. - |Recommended: YesVery quiet and rather peaceful, the parking garage is a little bit of a hassle because there's poles u have to avoid but other than that it's fine. Very safe community and very easy on the eyes. I love it. Anybody who has come , family, furniture delivery , they all say it's so nice and roomy and I agree the only thing I wish we had more of is STORAGE there's not a lot at all. If your things can't fit in a closet you're basically screwed lol
response from property -Hi Marissa, Thank you for the review. We have additional storage units on site for those items you would like to have close by but do not need daily access to. These start as low as $10 per month. Let us know if this is something you would be interested in. We are currently offering a special on all storage units as well. Cheval Management 713-426-5353
Chevalsubmitted by Lauren B. - |Recommended: YesLove the concrete floors and friendly staff. Maintenance takes several days to fix problems. Amenities are very nice, unfortunately they close when staff leaves so you can't access them after work or at night.
response from property -Thanks Lauren for the review. Just so you know not all of the amenities are closed to you after hours. Just the business center. However all of the other amenities have extended hours. Let us know if you have any other questions. Cheval Management
Really nice placesubmitted by Benjamin A. - |Recommended: YesNice complex, close to everything, very up to date.
response from property -Thank you Benjamin for the kind review!
Great property.submitted by Lisa E. - |Recommended: YesNice community, we love it
response from property -Thank you Lisa for the kind review. -Marvin
A few minor updatessubmitted by Kaitlin E. - |Recommended: YesOnly thing I recommend is opening the portal for paying rent online earlier. As of now I can only pay when it is due, that does not encourage me to pay ahead of time. The second suggestion is to host your events after 5, because the majority of residents have day jobs. We would all love to come except we can not leave work.
Very good propertysubmitted by Prashant D. - |Recommended: YesI will recommend the apartments.
I love where I live, only the corridors need to improve.submitted by Maria R. - |Recommended: YesI would say to do it with closed eyes is great to live in this residence has all the amenities, quickly resolve any complaint and always have events to indulge although I have not attended any by the schedules they put. but it's great that they always do things for us. excellent maintenance, parking is fine despite how far we have left, it is quiet to live here. I recommend it. and in general I'm happy.
Great place to livesubmitted by Pamela L. - |Recommended: YesI really like the complex. The parking garage is large and there are four levels. I love the fact that there is no assigned parking. That makes it easy to find a parking place all the time. The property is well maintained and kept up. It is a great place to live and I really love the staff. They are super professional and great at their jobs.
It's decentsubmitted by Nancy P. - |Recommended: YesGROUNDS 4 stars - Cheval does a pretty good job of keeping the property looking nicely. The residents, however, do NOT do a good job of picking up after their dogs, so you will see dog poop everywhere. I feel like the apartment could do a much better job of putting a stop to this like my brother's apartment. They are so strict at his complex and hit residents with big fines if they are caught not picking up after their pets. Cheval sends a threatening email, but doesn't follow through. The landscapers are always busy outside, which is nice. And they keep the pool area looking nice during the spring summer months. Drunks will often leave trash outside and you'll find beer bottles on the stairs on the weekends, but its usually picked up pretty quickly. NOISE 1 star - The upstairs neighbors are pretty noisy. My roommate can hear the neighbor's music tv conversations through the wall, and we can hear every footstep of the people above us. That's the worst part about this apartment. CONSTRUCTION 3 stars - My appliances, bathtub, and fixtures are EXTREMELY old and probably should be replaced. I do wish they would update my appliances and bathtub. The lining of my bathtub is peeling off and gross. The layout isn't bad. The kitchen is really small and storage is limited, but it's fine enough. MAINTENANCE 5 stars They are amazing. Whenever I put in maintenance requests, they usually come the same day or by the next day. The maintenance staff work quickly and thoroughly, and are super nice whenever they come into your home. STAFF 5 stars - Our office staff is so nice. They are always friendly and do their best to meet your needs. I am usually able to get answers when I go down there. We used to have high turnover, but it seems like it has been a pretty consistent staff for a while now. OVERALL 3 stars - I am giving it 4 stars because I am comparing to the other apartments I lived in Austin, which were more updated and just managed a bit better. I wish they would replace my appliances and give us a few updates in my apartment considering I've lived here for 3 years. Overall though, I really like Cheval. You cannot beat this location You're close to Memorial, Galleria, Heights, and Montrose The residents are nice, young professionals.
Love the complexsubmitted by Bernardo A. - |Recommended: YesGreat complex with very friendly and helpful staff. Clean grounds and amenities. However the noise from the upstairs neighbors is loud. Simple walking can sound like stomping. Downstairs neighbors easily hear me walking. Wish the pools were working more often. Overall a great place to call home.
Great, clean, effcientsubmitted by Taylor L. - |Recommended: YesEnjoyable, good staff, easy access to Washington corridor

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Cheval", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Cheval", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose