Ratings & Reviews

Overall Rating

5(52 reviews)100% of customers recommend this property

Rating Per Category


Your Review

Submit a Review

Resident Reviews

Love itsubmitted by Dulce A. - |Recommended: YesLove
Maintenance 10 10submitted by Amanda W. - |Recommended: YesI'd like to say that I appreciate the staff following up on my AC unit that is outside my bedroom window. I came home tonight at midnight and someone was working on my ac unit to ensure I was happy. This is worth so much that I can't put together the words.
Great quality price, great managementsubmitted by Julie P. - |Recommended: YesIt’s a great property at a good value for the area and for what you get and the staff is really nice. Thin ceiling, but I think most people don’t walk this hard, we just have hippos on top of us. For the most part you live in a huge building and you live with other people so that’s what you get. Lots of dogs and lazy owners. But it’s safe, in a great area, very central location, 2 swimming pools, a nice gym. I am very happy to live here.
I really enjoy it here It feels luxurious.submitted by Erika R. - |Recommended: YesIt's pretty great. We have a few plumbing issues that don't seem to be fixed but other than that, it's been smooth sailing. It's super easy to get information and help if you need it and the staff seems like they really do care.
Good apartment community to staysubmitted by Mohammad M. - |Recommended: Yesna
Exceptional staff, perfect locationsubmitted by Melissa - |Recommended: YesIt’s obvious the Cheval staff takes pride in assisting their tenants as well as soon to be residents Keep up the great work I cannot say enough about the location...moving from downtown after 20 years was hard, yet this location is so convenient to all the places we love, without the congestion. A true gem
Great staffsubmitted by Michael W. - |Recommended: Yeslove it
ITS VERY NICE AND THEY KEEP ITT CLEANsubmitted by Leticia M. - |Recommended: YesYES I WOULD
Gets the job donesubmitted by Richard G. - |Recommended: YesI would tell them that it is a safe place in a location near many great amenities.
Efficient maintenancesubmitted by Helene H. - |Recommended: YesAsk for Billy to help you out for your maintenance work, he's literally the best. He did a lot of work at our place and we are very happy with the results. What is great is that he will keep you informed on pieces that have been ordered and he is willing and happy to come back to correct previous work. As for Cheval, we love living here. We have an amazing view of the city center. Thank you Billy, it has been a long journey and I am very happy with the results.
response from property -Hi Helene, Thanks for the kind words about Billy. We think he is pretty amazing as well! Cheval Management
Office team is supportivesubmitted by Jennifer O. - |Recommended: YesWe were getting ready to renew our lease and I have to say Nichole and the front office team have been wonderful to work with. Always so pleasant and happy to help with any questions or issues we have had throughout this past year. Because of that we will be renewing for another year Thanks for making this past year great and for taking care of your tenants.
response from property -Hi Jennifer, We are happy you all are staying another year with us! Cheval Management
Only complaint is office hours.submitted by Courtney C. - |Recommended: YesGreat location. Staff friendly. Nice appliances. office hours sucks. Work nights. They r only open on times I sleep. Packaging concierge is mice but it’s not always put there and in office. W the hours takes me awhile to pick up package. Rather have it delivered to my door. Also good delivery ppl have a hard time finding appt.
response from property -Hi Courtney, Thanks for the review! If you continue having difficulty picking up packages let us know and we can make sure your packages go directly to Package Concierge. Thanks, Cheval Management
The best apartment community I have ever lived insubmitted by Daria K. - |Recommended: YesI have the very best to say about Cheval. The complex, the staff, the amenities, the customer service, the accommodations, the grounds, the mail service, the activities, the pools and tennis courts, the parking situation are the best they can be In all fairness and to be honest across the board, the trash service is a hit or miss. Sometimes they come by and sometimes we get passed up. I have asked other neighbors and they have had the same experiences. It has never gotten out of hand but it gets frustrating to walk out your door and smell a trash bag that was left over night. The hallways could use a sweep maybe once a week. While they are kept generally clean, an occasional power wash wouldn’t hurt.
response from property -HI Daria, Thanks for the review. We will look into the trash situation for you. Keep us posted on the continued service there! Thanks, Cheval Management
No complaints at all.submitted by William W. - |Recommended: YesCheaper than expected rent when I moved here. Staff are very helpful and responsive. Good location, easy access to 610 and I-10, surprisingly there isn't much traffic on this road. Plenty of amenities in the complex.
response from property -Hi William, Thanks for the review. We hope to continue to exceed expectations! Best Regards, Cheval Management
Good Experiencesubmitted by Mary S. - |Recommended: YesI enjoy living here.
response from property -Thank you Mary for the review!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Cheval", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Cheval", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose